Wyndham Flagstaff Resort Website Privacy Policy

Our website addresses (“Websites”) are:

www.wynflag.comwww.wyndhamflagstaffresort.comwww.fairfieldflagstaffresort.comwww.fairfield-flagstaff.com,www.wyndhamflagstaffresorts.comwww.ttartaboard.com
  www.fairfieldflagstaffresort.comwww.fairfield-flagstaff.comwww.wynflagowners.comwww.flagstaffwyndham.comwww.wyndhamflag.com, and www.wynflagstaff.com.

Wyndham Flagstaff Resort cares about privacy issues and wants you to be familiar with how we collect, disclose, and otherwise use (“Process”) information about you. This privacy notice (“Privacy Notice”) describes our practices in connection with the information we collect through our websites (the “Websites”), social media pages that we control (“Social Media Pages”), and software applications that we make available for use on or through computers and mobile devices (the “Apps”), that include a link to this Privacy Notice, and through any of our offline activities, such as when you provide your information on the telephone via our call centers or in person (“Offline Activities”) (collectively, including the Websites, Apps, Social Media Pages, and Offline Activities, the “Services”). 

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements, such that our practices may be more limited in such jurisdictions.

Please read the following to learn more about our privacy practices.

WHAT PERSONAL DATA DO WE COLLECT, WHY DO WE COLLECT IT, AND HOW DO WE USE IT?  

  1. We may collect “Personal Information” (information that identifies you or relates to you as an identifiable person) about you such as your:
  • Name
  • Postal address (including billing and shipping addresses)
  • Phone number
  • Email address
  • Credit or debit card number when you make a reservation or payment
  • Financial information in certain circumstances
  • Social media account information
  • Stay or trip information and preferences, such as your preferred location/facilities, dates and number of people/children travelling with you
  • Special needs or conditions that may impact your stay
  • Driver’s license, government-issued ID, or passports
  • Geolocation information
  • Communication, product, service or other preferences
  • Demographic information
  • IP address
  • Account or Membership ID

2. We may collect information from you when you interact with us such as when you:

  • Register for, use, or make a payment for a product or service
  • Contact us with a question or request
  • Use our Services
  • Make a reservation
  • Stay at one of our properties
  • Provide a testimonial or story, or submit a review or comment
  • Participate in a competition, promotional activity or sweepstakes
  • Participate in any loyalty or other programs
  • “Like”, “Follow” or otherwise connect with or post to one of our Social Media Pages

COOKIES, ANALYTICS & LINKS  

Other information we collect about you:

Cookies:  Our Services may use “cookies” and similar technologies (collectively, “cookies”). Cookies are small text files that this Website sends to your computer for record-keeping purposes and this information is stored in a file on your computer’s hard drive. Cookies make web surfing and browsing easier for you by saving your preferences so that we can use these to improve your next visit to our Website.

  • One of the purposes of cookies is to simplify the use of the Website. A cookie may save a user’s login details for example, so that the user does not need to login every time.
  • Cookies may be either “persistent” or “temporary” (or “session”) cookies. A persistent cookie retains user preferences for a particular Website allowing those preferences to be used in future browsing sessions and remains valid until its set expiration date (unless deleted by the user before the expiration date). A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • Cookies are also used for statistical or marketing purposes, to determine how the Website is used. These cookies are provided by us or by third parties (e.g., advertising partners). While we do not control or have access to the advertiser cookies, we do permit them to be used on this Website to facilitate tailored advertising and monitor patterns of buying specific goods or interest in – for example, holidays or hobbies. These cookies run advertisements tailored to the user based on his online buying habits.

Google Analytics and Statistical/Web Tracking Software: We use Google Analytics to help us get a better understanding of how visitors use this Website and to facilitate interest-based advertising associated with your Google Account and other devices you use. The information generated by the Google Analytics cookie about your use of this Website is transmitted to and stored by Google. If you do not want your activity on this Website to be tracked by Google Analytics, you may opt out by using this link:http://tools.google.com/dlpage/gaoptout?hl=en.

From Other Sources:  We may receive your Personal Information from other sources, such as public databases, joint marketing partners, data firms, social media platforms, from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your Website account, certain Personal Information from your social media account will be shared with us, which may include Personal Information that is part of your public profile or your friends’ public profiles.

Mobile Devices: When you use or access our Services from a mobile device, we may collect information such as your unique device ID and your location. If you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number, as well as any other Personal Information specified by the App in its terms or notices.

 Do Not Track Signals: At this time, we do not respond to browser ‘do not track’ signals, as we await the work of interested stakeholders and others to develop standards for how such signals should be interpreted. Third parties, including our service providers, may collect information about your online activities over time and across different websites, including when you visit our website. You can learn about how to exercise choice regarding the collection of information about your online activities over time and across third-party websites or online services by visiting www.aboutads.info andwww.networkadvertising.org.

Internet Based Advertising: We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our Services and other websites, apps or online services, based on information relating to your access and use of our Services and other websites, apps and services on any of your devices, as well as information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Notice, please visit www.aboutads.info and www.networkadvertising.org to opt out in mobile apps. You may also opt out in Twitter by going to your account privacy settings and unchecking the box next to “Tailor ads based on information shared by ads partners.”

Other Non-Personal Information: In addition to any Personal Information or other information that you choose to provide to us on the Services, we and our third-party service providers may use a variety of technologies, now and hereafter devised, that automatically collect certain web site usage information whenever you visit or interact with the Services. This information may include browser type, operating system, the page served, the time, the source of the request, the preceding page view, and other similar information. We may use this usage information for a variety of purposes, including to enhance or otherwise improve the Services. In addition, we may also collect your IP address or some other unique identifier for the particular device you use to access the Internet, as applicable (collectively, referred to herein as a “Device Identifier”). A Device Identifier is a number that is automatically assigned to your device, and we may identify your device by its Device Identifier. When analyzed, usage information helps us determine how our Services are used, such as what types of visitors arrive at the Services, what type of content is most popular, what type of content you may find most relevant and what type of visitors are interested in particular kinds of content and advertising. We may associate your Device Identifier or web site usage information with the Personal Information you provide, but we will treat the combined information as Personal Information.

We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you. We may provide our analysis and certain non-personal information to third parties (who may in turn use this information to provide advertisements tailored to your interests), but this will not involve disclosing any of your personally identifiable information.

As aggregated or anonymized information does not constitute Personal Information, we may use it for any purpose. If we combine anonymized or aggregated data with Personal Information, we will treat the combined information as Personal Information according to this Privacy Notice.

Embedded content from other websites and links to other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

MISCELLANEOUS

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  For users that register on our website (if any), we also store the personal information they provide in their user profile indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data 

Data collected on our website may be:

● stored in a web-based database for our company/organizational usage

● emailed to our staff

● stored locally on our computers

● emailed back to the address entered in the form showing you what you filled out

● stored with our partners/affiliates (including, but not limited to Rezovation by Homeaway and Eviivo)

Security Measures

We implement a variety of security measures to maintain the safety of your personally identifiable information. User personal information is contained behind secured networks and is only accessible by a limited number of persons who have specific password protected access rights to such systems.  We also contract with an IT company to monitor our Websites, databases, and electronically-stored personally identifiable information.

Disclosure to outside parties

We will not sell, lease, or rent personally identifiable information collected on the site or in any form. We may send your personally identifiable information to our business partners, agents, vendors, and/or contractors in furtherance of our purposes, to enhance your experience, and in response to court orders, legal process, government agencies, or third party authorized fraud investigators.

Your consent

By using our Websites, you consent to the collection and use of the information you provide according to this Privacy Policy. We reserve the right to change our Privacy Policy from time to time, if this policy is changed, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

Opt out

You may opt out of using our Websites.  Alternative methods of obtaining information from and communicating with us include writing, e-mailing, or calling our office directly or visiting the Wyndham Flagstaff Resort office during business hours.

Contact information

Wyndham Flagstaff Resort
1900 N Country Club Drive, Flagstaff, AZ 86004
928-522-1500/928-526-2643/info@wynflag.com


DISCLAIMER

The information contained in the Websites is for general information purposes only. The information is provided by Wyndham Flagstaff Resort and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the Websites.

Through the Websites you are able to link to other websites which are not under the control of Wyndham Flagstaff Resort. We have no control over the nature, content, or privacy policies of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them or the goods or services offered by them.

Every effort is made to keep the website up and running smoothly. However, Wyndham Flagstaff Resort takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Contact Information

WYNDHAM Flagstaff Resort
1900 North Country Club Drive
Flagstaff, AZ 86004

Flagstaff: 928-526-3232
Toll Free: +1 800-456-2587

info@wynflag.com

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